Sales Training

Sales Training
New Sales Training Techniques - Staying on Track

Sales training is an important and necessary part of the sales community.

Staying up-to-date with the latest sales training and techniques keeps your sales skills fresh and relevant. While we may know the basics of effective selling it's easy to backslide without even knowing it. Falling into bad habits can jeopardize our sales success. Current selling techniques are a departure from traditional methods and they are designed for maximum success with clients.

These days, sales training techniques focus on the way that we "think" about selling rather than the technique we use. How we see, feel and think about what we do is the foundation of our selling skills and it ultimately influences our success. Counterproductive sales techniques need to be changed if we are going to attain our sales goals. Without changing core beliefs we will continue to experience the same low sales potential, no matter what it is we are selling.

Changing your thinking means your results will change too. Taking a different approach to the way we view selling can really make an impact on the way we achieve our goals. Old style sales training placed a lot of emphasis on delivering a strong sales pitch. New sales training ideas urge sellers to start a conversation instead.

Traditional sales training made the central objective to close the sale. More recent attitudes focus on establishing whether you and your potential client can work well together. Old ways of thinking claimed that when a sale was lost it occurred at the end of the sales process. It is now understood that sales often fail at the beginning of the sales process.

Traditional sales training teaches that rejection was to be expected as a normal part of selling. Current thinking reveals that sales pressure is the only cause of rejection and that it should never happen. In much the same way, old style training used to focus on chasing clients until you get an answer one way or the other. Sales goals are now more focused on allowing the client to find you.

Traditional sales training advised challenging your client's objections. New thinking is more focused on uncovering the truth behind your client's concerns. Traditional training methods instructed salespeople to defend themselves and their product when challenged. In contrast, modern training suggests never defending yourself or your product. When you do so it only creates more sales pressure.

Keeping updated with sales training methods will help you to stay ahead of the pack, so make sure you revise any outdated sales methods. Changing the way you think about sales can signifigantly impact your closing success.

Here at sales-training-i.com, you'll find information about online sales training, professional sales training, sales training courses, some great sales training program, sales training and coaching, and much, much more.

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Sales Training
Today's Sales Training News
Setting Your Goals In Sales Training
It doesn?t matter if you are in an auto sales training, TV and radio sales, estate sales or time share sales in my conversations with sales management over the years, I?ve found that top producers all have one thing in common: they?ve taken the time to sit down and create goals for themselves and committed to sales training.

Even if during the sales seminar they were skeptical when they started the process of goal setting and planning, every one of them has become a true believer.

What Is A True Believer?

A ?True Believer? isn?t someone who just works sales leads. They are someone who has been amazed by the incredible power of goal setting and the power of their own mind to be sold on the sales job. Every one of them has accomplished far more than they ever believed possible even if they are in mobile home sales or business sales they are the ones that move up to the top.

It didn?t stop with sales goals or material successes. This belief runs deep in all areas of their life. They?re convinced of the power of the mind and want share that with the world. They just seem to live in a world that favors them. There life has become an extension of their sales attitude.

Are You Happy With Your Current Training?

I defined happiness in training as, The progressive assimilation of worth while skills that will help me to reach my professional goals. As a sales trainer, I have been working progressively, step-by-step toward making permanent lasting impact on every sales professionals life.

This purpose alone can generate a continuous feeling of success and achievement within me, but if it doesn?t translate in your personal sales training it is all for not. The sales game has always been the more people you sell, the more successful you will be. As a sales professional, you have more control of this than almost every other profession. Geoff Thomas a sales associate is found of telling his sales staff, ?Your raise is effective just as soon as you are.?

I know you can create an environment of happiness for your customer through fabricated rapport skills but a genuine joy for sales will close more deals than you can imagine. Without your skills of salesmanship, there would be nothing for company to do. When you walk out of the office in the evening, it is natural for you to feel like a winner. This goal is well entrenched in the sales experts I know. It also gives you the psychological momentum to overcome obstacles and plough through adversity as you reach your sales goals and assist others.

Sales training more than anything else should have you recharged as you go back out into the world. If the sales seminar doesn?t motivate you to work every sales lead more efficiently than why bother.

Does Your Training Connect With Your Values?

Every great trainer has a personal strategic planning process. It usually begins when you determine what you believe in and what you stand for ? your values. If your values and the trainers match this is the glue that holds the core concepts of the sales training in place. These values shape our personality and our character as a sales professional.

Your virtues and qualities are the sum total of all your thoughts, actions and beliefs since the moment you were born. Your values, virtues and inner beliefs are the axle around which the wheel of your life turns. All sales improvement begin when you clarify your true values and commit yourself to live consistently with them. It?s been said, ?You must stand for something, or you will fall for anything!? Great sales trainers know the value of the sales process and believe every prospect they meet can find value in their product or services.

When Attending A Training How Specific Should Your Goals Be?

To achieve success in training you will find trainees are successful because they?re very clear and committed to their values and specific outcomes from the training. Unsuccessful trainees are fuzzy or unsure they perhaps were forced to the training without a buy in from the sales manager.

When a training is a complete failure, you?ll find that the trainer didn?t clearly outline the real values of the training at all. These trainers stand for nothing and hope their audiences fall for everything.

While training the sales staff at Positive Changes, our sales staff had access to a wealth of resources designed to help them succeed in their goals. For instance, use the Sales Mastery series to stimulate your other-than-conscious and keep you on track with specific, clear and organized sales goals. They trained each franchise location to set goals for the day, week and the month. Using these mind trips within themselves helped them to enroll others into its use.

Dr. Patrick Porter is an entrepreneur, award-winning author, and motivational speaker. His electrifying keynote speeches and seminars deliver the real life, nuts ?n bolts concepts he used to take his business venture to astounding heights. <a href="http://www.patrickkporter.com">http://www.patrickkporter.com</a>
How To Set and Achieve Your Goals-Guaranteed
You can have whatever you want in life as soon as you stop believing you can’t have it. 95% of people don’t achieve the goals they set. Why is that? It’s because not only were the goals not set correctly, but there was no belief in the structure they have created. Let’s remember first off, to be successful in anything requires not only focus, but a lot of hard work and dedication as well. If you want something badly enough you will find a way of having it, but if you would only like it, it is not as important, so you can make due without it. Therefore, the “why” has to be stronger than the “want”, if you don’t know why you want something then you will never achieve it. So then, sit down and have a good think of all the reasons as to why you want to be successful and achieve these goals, and when the why is stronger than the want, then you will succeed. What’s that I hear you say? You don’t know how to set goals, never mind achieve them. You are not on your own in that area, as most people feel the same. Don’t believe me? Well have a think for a moment, how may people set new years resolutions and achieve them? Yes, that’s right, practically none. Ok, OK. I’ll tell you now how to set and achieve your goals, but first you need to go and get some large sheets of paper and a pencil, a cup of your favourite brew get yourself comfortable and we’ll begin. Ready? Good. On the first sheet of paper I want you to write down everything in your life that you DON’T WANT. As you write them down I want you to write in explicit detail as to WHY you don’t want them. Please take time to do this exercise as it is very important to get it right. Finished? Good, I bet you found that to be an eye opening exercise, didn’t you? Now that you have that done I have a question for you and don’t worry, the answer is very simple. Ready? “What is the opposite to what you don’t want?” YES! I told you it was easy. So now, get your next sheet of paper side by side with the “what you don’t want list” and start writing WHAT YOU DO WANT and again explain in detail as to WHY you want it. Now you know how to set and achieve goals in the future, really very easy isn’t it? I was once told that a goal should frighten you a bit and excite you a lot. Think about that for a moment. If it doesn’t frighten you, then you are still in your comfort zone and you are going nowhere. Fast. You will stay stuck in your rut, and if you don’t know what a rut is- it’s a grave with the ends kicked out. Here is another little bit of food for thought and it is that you can not expect to travel along the same road every day and expect to arrive at a different destination You should start by setting short (1month), medium (6 months), and long term goals (12months).These should then be broken down daily targets set out on your “Things to Do” list. Remember that if your daily goals or targets aren’t achieved then nothing is achieved. Think about it: if the daily ones aren’t done then the weekly ones aren’t done, then the monthly ones aren’t done, etc. If the goals really, really motivate you, and gets your blood pumping so much that you’re running on pure adrenalin and you are so excited you cannot contain it. What’s going to stop you know from achieving your goals? Answer - Nothing To get my FREE 5 part training course go to www.thehandsontrainingsystem.com. Now and enroll. Yours in Success Leslie Johnston

Leslie Johnston has been in sales and Management since 1969 and during that time has worked in the Tire Industry until 1981 and then in the financial services until 2000. He is a very entertaining and dynamic speaker and as a sales trainer he is truly awesome and highly motivational. Since the mid Seventies he has conducted hundreds of seminars and training courses during that time. He has now retired from selling but keeps extremely active speaking and teaching others how to sell. All of the sales training that he received in his early days he reckoned that some thing was missing and it was all what he calls “Product Bashing” and then spent the next 5 years studying and experimenting on how to “Problem Solve “ and his sales figures went through the roof. Follow what he teaches you to do and just watch your income GROW!
Setting Your Goals In Sales Training
It doesn’t matter if you are in an auto sales training, TV and radio sales, estate sales or time share sales in my conversations with sales management over the years, I’ve found that top producers all have one thing in common: they’ve taken the time to sit down and create goals for themselves and committed to sales training. Even if during the sales seminar they were skeptical when they started the process of goal setting and planning, every one of them has become a true believer. What Is A True Believer? A “True Believer” isn’t someone who just works sales leads. They are someone who has been amazed by the incredible power of goal setting and the power of their own mind to be sold on the sales job. Every one of them has accomplished far more than they ever believed possible even if they are in mobile home sales or business sales they are the ones that move up to the top. It didn’t stop with sales goals or material successes. This belief runs deep in all areas of their life. They’re convinced of the power of the mind and want share that with the world. They just seem to live in a world that favors them. There life has become an extension of their sales attitude. Are You Happy With Your Current Training? I defined happiness in training as, The progressive assimilation of worth while skills that will help me to reach my professional goals. As a sales trainer, I have been working progressively, step-by-step toward making permanent lasting impact on every sales professionals life. This purpose alone can generate a continuous feeling of success and achievement within me, but if it doesn’t translate in your personal sales training it is all for not. The sales game has always been the more people you sell, the more successful you will be. As a sales professional, you have more control of this than almost every other profession. Geoff Thomas a sales associate is found of telling his sales staff, “Your raise is effective just as soon as you are.” I know you can create an environment of happiness for your customer through fabricated rapport skills but a genuine joy for sales will close more deals than you can imagine. Without your skills of salesmanship, there would be nothing for company to do. When you walk out of the office in the evening, it is natural for you to feel like a winner. This goal is well entrenched in the sales experts I know. It also gives you the psychological momentum to overcome obstacles and plough through adversity as you reach your sales goals and assist others. Sales training more than anything else should have you recharged as you go back out into the world. If the sales seminar doesn’t motivate you to work every sales lead more efficiently than why bother. Does Your Training Connect With Your Values? Every great trainer has a personal strategic planning process. It usually begins when you determine what you believe in and what you stand for " your values. If your values and the trainers match this is the glue that holds the core concepts of the sales training in place. These values shape our personality and our character as a sales professional. Your virtues and qualities are the sum total of all your thoughts, actions and beliefs since the moment you were born. Your values, virtues and inner beliefs are the axle around which the wheel of your life turns. All sales improvement begin when you clarify your true values and commit yourself to live consistently with them. It’s been said, “You must stand for something, or you will fall for anything!” Great sales trainers know the value of the sales process and believe every prospect they meet can find value in their product or services. When Attending A Training How Specific Should Your Goals Be? To achieve success in training you will find trainees are successful because they’re very clear and committed to their values and specific outcomes from the training. Unsuccessful trainees are fuzzy or unsure they perhaps were forced to the training without a buy in from the sales manager. When a training is a complete failure, you’ll find that the trainer didn’t clearly outline the real values of the training at all. These trainers stand for nothing and hope their audiences fall for everything. While training the sales staff at Positive Changes, our sales staff had access to a wealth of resources designed to help them succeed in their goals. For instance, use the Sales Mastery series to stimulate your other-than-conscious and keep you on track with specific, clear and organized sales goals. They trained each franchise location to set goals for the day, week and the month. Using these mind trips within themselves helped them to enroll others into its use.

Dr. Patrick Porter is an entrepreneur, award-winning author, and motivational speaker. His electrifying keynote speeches and seminars deliver the real life, nuts ‘n bolts concepts he used to take his business venture to astounding heights. http://www.patrickkporter.com
10 Ways to Overcome Sales Objections
According to the experts who conduct sales coaching and sales training courses, most of the sales objections take place when a sales rep has failed to show to the client the usefulness of the product. Overcoming these objections is a very important lesson for a sales rep. It is important to remember that the customer may not always give the actual reason for objecting to the sale. Sometimes it is actually the customer wants to know more about the product and so puts forward objections to know more about it. Even the customer may not realize this, but a good rep can make it out. Sales coaching and sales training courses can show the different strategies of dealing with the objections. Here are some strategies to do that. 1. Establish trust. This of course has to be mutual. If you have established trust then the client is also going to have confidence in you. Make the client understand that you are the expert as far as the product is concerned. In the process if you are able to make friends with the client, even better. But, it is not absolutely necessary. It is enough if you gain their confidence and trust. 2. Be patient. Always listen carefully to any objection that is being raised. Analyze it. Is it actually an objection or is it just a ploy to delay the deal? Most often if it is an objection, the client is going to repeat it. You can clarify by asking questions starting with “Don’t you really mean…” or something like that. 3. Confirm with the client if it is the only objection. Don’t ask it outright but, instead you can ask something like “Is this the only reason you won’t buy from our company?” If they have other objections they will come out with it. 4. Confirm the same thing again. You can reword the question to ask the same thing again. For instance you can ask “In other words, if it weren't for the price, you'd buy my service. Is that true?” 5. When you are asking the question, ask it in such a way that you give the solution to the objection. They should not feel that there is no way around the objection. For example if the objection for the warrantee you can ask “So if I were able to get you a longer warrantee, would that be enough for you to make a decision?” 6. The objection should be solved in such a way as to resolve the whole issue for once and all. You can pull out all the stops here. If you have testimonial letters or competitive comparison charts or special offer then, this is the time to bring them out. 7. Remember, now is the time to demonstrate the value of your product, list comparisons and show the benefits. If you cannot clarify the doubts of the client in a way that sets you apart from the other, you will never be able to close this sale. For that matter you will not get the confidence to close any other sale. 8. Ask a closing question or communicate in a speculative way. Ask a question, the answer to which confirms the sale. “If I could do X, Y or Z , would you give me your order ?” is the classic model for a close. 9. Narrate similar incidents that took place. It might have happened to you or might be another sales person. People always find comfort in knowing that others have gone through the same fate and if these people are known to your clients, even better. 10. Once all the objections have been resolved successfully, get the order in writing as much as possible. For this you can ask questions like “When do you want it delivered?” or “When is the best day to begin”. Product knowledge, creativity, ingenuity, sales tools, and confidence in yourself, your product, and your company must all some together if you are to overcome sales objections and close the sale. You have to combine technique with honesty and conviction to get the prospect to resolve any lingering doubt or conflict.

Sean McPheat provides <a href="http://www.mtdsalestraining.com"target="_blank">sales training</a> and <a href="http://www.mtdsalestraining.com/sales_coaching.html" target="_blank">sales coaching</a> services across the UK, Europe, US and the Middle East.
Giving the Customers What They Want
To give customers what they want, you first need to know who they are. There is going to require some research on your part to find out who they are and then what do they need. In doing so, you can develop your own personal niche, in a specific market. There are certain tips that can be used in developing your own niche. Of course some form of research will be necessary as well. In order for you to develop your own niche in the market, it is vital that you take time out to do an “ideal customer profile” to suit you and your business. So what is an ideal customer for me and my business I hear you ask? Good question and there are several answers to this. We are going to cover the two most important. From experience, I did all of my own prospecting, I did not use Mail shots, Advertising, or Telesales. I actually phoned the potential customer myself and said, “My name is Leslie Johnston, we haven’t met yet that’s the reason I’m phoning you. I would welcome the opportunity to meet with you to see if we like and trust each other, and then decide which areas now or in the future we can make some money off of each other. Is morning or afternoon the best time for you and me to share ten minutes together”……….. My Question to the secretary or to who ever answered the phone was:-“could tell me who is the person responsible for the profitability of the company please?” and that got me to speak to the right person This approach got me a 38% success rate from all phone calls in getting to talk to the person that I wanted to speak to, and a whopping 84% success rate to getting the appointment with the people I did talk to. That to me was exactly what I wanted the appointment for, I was not lying anywhere in that script. The prospect knew precisely why I was coming, and they welcomed the honesty of the approach. If I was going to have a close working relationship with them, then I wanted to know if I could trust them or not. Do you really want to work with someone that you don’t like? This was exactly what the customer wanted to know about me as well, they had just never voiced it before. Have you ever met a business person that didn’t want to talk about the possibility of making money? I then picked on average 1 in 10 of the people that I talked to take on as a client of mine. Yes, you read that correctly, I Only Took 10% on Average of the People I Talked to as Clients of Mine. “Why”, I hear you ask? I only wanted top quality customers because the time spent on a small profit sale is the same as a large profit one so why waste time on the small sales? The second most important thing to look for in your ideal customer profile is:- Do they want your product or service? Do they have the authority to buy? Do they have the money to pay for it? Now let’s look at the first one "a customer who wants your product or service. When I worked in Financial Services I discovered very quickly that virtually everyone Needed Life Insurance, but very few people Wanted Life Insurance. We humans will find the money for whatever it is that we want, irrespective as to whether or not we need it. Our homes are full of stuff that we didn’t need, but things that we wanted. The simple way to find out what it is that they want is to ask them. It is very important that you find your ideal customer first, and then find a product or service for them. That is exactly the way that I did it, and then tailored a service to suit my customer in my chosen market place Have They Got the Authority to Buy? A question that I found worked the best was, “Who is responsible for the profitability of the company?” When I was doing my survey of companies and asking them what it was that they wanted in an ideal world. Two answers always came up. (1) To make more profit (2) To pay less tax. So I learned how to make companies more profitable and how to exploit the legal loopholes in order to pay less tax. One of the ways to make companies more profit is to show them how to sell more. So I started sales training. -Get the idea "Give them what they want. It really is that simple. There is at least one niche to exploit in every market and there are usually several So start looking for yours now dare to be different and you will succeed beyond your wildest dreams For more help on this, go now to www.thehandsontrainingsystem.com. and get my 5 part training program Yours in Success Leslie Johnston

Leslie Johnston has been in sales and Management since 1969 and during that time has worked in the Tire Industry until 1981 and then in the financial services until 2000. He is a very entertaining and dynamic speaker and as a sales trainer he is truly awesome and highly motivational. Since the mid Seventies he has conducted hundreds of seminars and training courses during that time. He has now retired from selling but keeps extremely active speaking and teaching others how to sell. All of the sales training that he received in his early days he reckoned that some thing was missing and it was all what he calls “Product Bashing” and then spent the next 5 years studying and experimenting on how to “Problem Solve “ and his sales figures went through the roof. Follow what he teaches you to do and just watch your income GROW!
What do you want it to do?
"What do you want it to do?" That's all he asked: My wife and I stopped into a car dealership last night to look at cars. We were met by Robert who asked politely if he could help us. After we convinced him that we had no idea what we were looking for and just wanted to wander the lot, he told us to take our time and left us alone. Mistakenly, I thought I had shaken him. On the way back to our car, Robert appeared again. He asked if we had found anything we liked and again I said that we were just looking and still had no idea whether we wanted an SUV, a minivan or a 4 door. I thought that level of vagueness, which was the actual truth, would end the conversation. Not so. Robert started in. "I understand your confusion. There is so much to choose from. But just think of it this way:what do you want it to do?" Then he shut up. Instantly, my wife said it had to carry stuff from the hardware store and be drivable by someone under five feet tall. I insisted that it held 5-6 people and have plenty of luggage room. Within two minutes Robert had gathered every requirement that we had discussed together as we considered a new car. His next comment was irresistible. He asked, "May I show you a car that fits that description and will absolutely astound you?" How do you say no to someone who has just offered to give you exactly what you wanted and needed? You don't, and that's the point. I have to admit that I don't find many shining examples of great salesmanship at car dealerships, but Robert was an exception. What he understood was the essence of consultative selling. Be of service, determine the need, and offer informed solutions. At virtually every other dealership we visited, we were either ignored or greeted by a sales person who was quick to launch into the strengths of their brand without a clue what we were looking for. They could have been replaced with a tape machine that just played over and over. Most companies spend weeks teaching their new sales people the details of their product or service. They want to create experts who can go out into the world and serve their clients. While that's all well and good, most spend a small fraction of that time teaching their new recruits how to sell those same products or services. In my experience, there is little correlation between product expertise and sales results. Don't get me wrong, I think product knowledge is critical to success. I just don't see that the ones who know it best are the ones who sell the most. In fact, I often find top sales performers who are adept at leveraging off the knowledge of others because they know they lack some of the depth required to consummate the deal. The best sales people are the ones that have the desire and the ability to determine what the client wants and needs, and the skill to match them with a set of possible solutions. That's consultative selling. You might also be interested in a new article entitled, "How to Leave a Voice Mail That Gets Results". You can get a free copy by sending an email to article16@waterhousegroup.com. Stephen Waterhouse is Principal and Founder of Waterhouse Group (www.waterhousegroup.com), a sales training company that helps companies increase their sales and profits. He can be reached at 1-800-57-LEARN or steve@waterhousegroup.com. Re-Print Permission This article may be reprinted in it's entirety if the following conditions are met: The complete tag with the author's name and contact information is included immediately after the article. A copy of the printed article is mailed to the author at 1467 Walnut Creek Drive, Orange Park, FL 32003 within 30 days of publication. The article is presented in a positive light as part of an appropriate business related publication.

Steve Waterhouse, CSP Founder and President Steve Waterhouse's career as a record setting sales professional and sales manager make him uniquely qualified to help companies dramatically improve sales and increase profits.
Seductive Selling Secrets
Have you ever been in an . . . . intimate relationship? Yes, INTIMATE! Let me ask you this, “HOW do you know?” I know, stupid question and what’s this got to do with sales? Well, nothing really. Unless you’re a mover and shaker. Then you understand the psychology of seductive sales. Or should say seductive BUYING! So, were you able to answer the question, “How do you know? “ The answer is, “you FEEL it!” You know because you have a feeling deep inside about what it is that you’re so sure about, the same way people BUY! They just KNOW it. They can’t tell you what that ‘thing’ is but if you ask the right questions, eventually you’ll get an answer like, “It’s just a gut instinct” or “ I just KNOW.” Or “ I had a feeling it was the right decision.” These are the real keys to selling folks. This is how people BUY. And if you are of the premise that you’re a people person, smart, know you product, and how to close, you are far mistaken " leaving mounds of money on the table as they say. Don’t get me wrong here, you MUST know all those things as well, though if that’s all you have in your tool belt, you’ll never be able to create a buying environment for your clients. Let’s take a deeper look inside at some of the main factors in HOW people buy products and services. I promise, if you incorporate some of these simple skills into your tool belt, you’ll be able to construct an exciting ambiance for your clients to FEEL good about who they are, decisions they make and their buying strategies. The speed of todays business is consistantly increasing at a rapid rate. Companies are looking to increase their communication efficiency to maintain an edge over their competition. In the past 30 years a new model of communication and excellence has risen in the field of human behavior, a science that enhances the components between what we think, understand and how we communicate to people. Great sales people know this, because they’re flexible and change their presentation style to match the needs of their prospects, which they will influence. When you have the ability to influence anyone, anywhere, at anytime your business and income will soar through the roof. Effective communication skills are the most important tools we can learn in life. Yet, most have never learned to adequately become an effective communicator. Most will have theories, but no real answers. Many will state years of experience and practice are the only way to master these skills or it’s something you’re born with. The same goes with selling, if you do not learn to become a good communicator, your selling will not become any better either. Most sales courses teach you to remember closing scripts and have you believe the words we speak are the primary source of our communication. But based on a 1970’s study from the University of Pennsylvania, 93% of our communication is on a non-verbal level. Learning powerful physical and non-verbal skills, allows you to change how others perceive what you are saying and influence anyone at anytime; because it’s the response we receive back from the client, not our given intention. Neuro-Linguistic Programming (NLP) was developed from a model of change and success " HOW people do what they do to succeed. When you fully and competently understand how your clients buy, are sold to, and how to influence them by understanding that 90% of the unconscious mind, which is responsible for every decision they make, you’ll begin to naturally influence others to your point of view which means closing more sales. NLP offers some of the most powerful communication tools available in the sales training marketplace today. Simple, yet effective, tolls of awareness, skill, and perception make this technology a hidden resource of influence. NLP is the cutting edge tools of human development; the most influential communication and personal change technology yet available. It is the fundamentals of 'how' our brain operates. Individuals and organizations across the globe are using Neuro-Linguistic Programming to enhance their personal and professional lives. NLP is a new field providing a wide range of both step-by-step methods in developing your ability to reach highly effective levels of communication and understanding within yourself and with others.For more information on Successful Communication Skills, email Info@JohnSantangelo.com or www.JohnSantangelo.com

John James Santangelo C.Ht. nationally acclaimed speaker, seminar leader, and success coach has been a guiding force in empowering individuals, businesses, and corporations to excel at peak performance. Working with companies such as Learning Annex, CSUN-Northridge University, Mary Kay Inc, Well Point, Xerox, RE/MAX Realtors, the Teamsters Union, and the US Army counter-intelligence team. Whether you’re looking to fulfill short-term goals, meeting planner events, or corporate sales/communication trainings, John can help you achieve a new level of success! He is the author of Asking The Right Questions…” For more information on Successful Communication Skills, email Info@JohnSantangelo.com or www.JohnSantangelo.com
Sales Training: Beginning Now
Sales training is something that you need. Opening the classified ads for jobs will tell you just how many positions there are in the sales world. Experienced sales individuals can make quite a bit of money. But, how can you get the training that you need to be in those ranks? Nothing is more frustrating than having an opportunity to get experience but being told that you need experience to get it. To help this, you can invest in getting sales training.

The Benefits

Sales training is beneficial. Depending on your sales field, you can find that having the knowledge you need behind the sale is what is going to drive you to the sales goals you have. Sales training truly does prepare you for every possible reaction a customer may have. It allows you to be prepared so that the first time you step out onto the sales floor, you are doing well.

Sales training can also help you to get that job. Positions that are open look favorably on individuals who have been trained. Many sales positions are available to individuals with less experience with sales training. This is a definite plus on the resume.

Getting The Sales Training

Getting the sales training that you need is not hard. There are excellent opportunities for you in just about every media. Even online sales training courses are available to help you reach the next level in your career. If you are not sure that there is something right out there for you, just take a look at community colleges. In fact, some of the businesses that need you will even provide sales training to you.

All in all, it takes a few weeks of solid learning to be ready to get out there and achieve your goals. Whether your goal is to get experience in sales to get an even bigger career in place or to simply to do well in the job that you have now, sales training can help you go from good to excellent.

For more information please see <a href="http://www.sales-training-help.co.uk" target="_blank">http://www.sales-training-help.co.uk</a>
Top 5 Tips of the Most Successful Sales People
Learning from others experiences and mistakes is always a good idea. And for a sales person what better way to learn than from some of the most successful sales people. Some sales training and sales coaching classes bring in successful people to give a talk to the new batch of sales people. But, if you haven’t got a chance to hear these people talk then, not to worry here are the 5 tips from the most successful sales people. Tip#1- Focus on Clients True, you are representing your company, but, your focus should be on the client. It is the client who is going to make sure you stay on the job. Try and get to know the clients as much as possible. They have to taken care of, monitored and pampered. Ask them questions related to your service. Also, ask them suggestions as to how you can improve your service. Implement their suggestions if you feel it is going to make your service better. Show them, that you are implementing their suggestions. You will be rewarded by their loyalty. They will come back to you even if you shift jobs. Clients will remain loyal to you if they know that you care. Tip#2- The Right Attitude Don’t enter this field unless you enjoy doing it. Unless you enjoy what you do it is hard to be productive. Love your work and you will find ways to be creative. If you are passionate about your work it will show. Excitement for your work will have an impact on your clients as well. Enthusiasm is infectious. If you are enthusiastic about your product, the client will feel that you are not just making a sales talk but, that there is really something worthwhile in your product. You should show the same attitude when attending sales training and sales coaching classes. Tip#3- Set a Goal Sales training is all about setting a goal or target and achieving. Most often than not companies will set a target for you which you will have to achieve in some period. It might be a year, a month or a week. Whatever they set is important but more important is your goal. So, if they set a target you can set a higher target for yourself. If they give you monthly targets split it into weeks and days. So, you know what your goal is for the week. Set full throttle and speed ahead towards the goal. But, one thing is clear, setting your own goal is very important. There is something very exciting about achieving a goal one has set for oneself. Tip#4 " Select your Clients Carefully A long term two way relationship with a client is always better than a one way street. Your relationship with your client should be mutually beneficial to you and your client. So, select clients who will stay with you for a long time. The advantage of having such clients is that they will refer your business to others. So, with referrals along your way you can increase your business. Now, convert these referrals to the same sort of relationship that you have with your other clients. Sometimes the opposite can also happen. You can meet prospective clients who can turn out to be just that " prospective. Asking the right questions can make you understand whether they want to buy or your products or they are just fishing around. Sales coaching and sales training courses also emphasize on this. Tip#5 " Follow Up All too often sales people forget about their customers once they have the order in their hand. It is important to keep customers happy for long term benefits. Follow up is very important. If you have a follow up offer, even better. Make it related to the original offer. It might sound difficult, after making one sale is not easy and then a follow up. But, it can be done and should be done. If you have done your research properly then you will know your clients tastes, hobbies, favorite sport etc. So, it is up to you to come up with special offers for your clients depending on their individual tastes.

Sean McPheat provides <a href="http://www.mtdsalestraining.com/sales_coaching.html" target="_blank">sales coaching</a>, <a href="http://www.mtdsalestraining.com" target="_blank">sales training courses</a> and sales consulting to a number of businesses around the globe. To learn more about MTD please click on the following link <a href=" http://www.mtdsalestraining.com/about_us.html">MTD Sales Training</a>
What is Consultative Selling?
Consultative selling sales training courses are becoming increasingly popular. Even other sales training classes and sales coaching classes are offering consultative selling as a part of the curriculum. So, what is consultative selling? As any of these sales training courses will tell you consultative selling is a type of selling in which the selling is based on customer needs rather. It is a non-manipulative process. The focus here is not on product. Instead a client’s need is clearly defined and the client’s needs and objectives are addressed jointly. So, what is the difference between traditional selling and consultative selling? As any sales coaching manual or sales training manual will tell you in simple words, traditional selling is based on the need to sell an already existing product whereas in consultative selling the emphasis is on meeting the needs of a customer by developing a solution to those needs. This solution can be a product or a service or a combination of both. In traditional selling the sales person has to explain the features of the existing product or service and convince the customer that they need these features. In effect traditional selling is manipulative whereas consultative selling is the opposite. The sales person has to wait till the end of the presentation to know whether a person is going to buy his product or not in traditional selling. In consultative selling this problem is not there. You go for any sales training courses or sales coaching classes you will here these words “Customer is king”. This is true for consultative selling as well. The difference is that you first get to know your customer before you develop a product. This is especially important if your company is offering financial services. Knowing the client will also help you in assessing the financial well being of the company. To do this you should be able to ask the correct questions and to listen to the person at the opposite end. For instance if you are offering financial solutions some of the questions could be • How many years have you been investing? • What types of investments have you purchased before (for example, stocks, bonds, mutual funds, and variable or fixed annuities)? Do not ask open ended questions initially rather ask questions that are useful for information gathering. Later you can ask more open ended questions. At this stage you are not expected to offer an opinion and it is best you don’t. This is only the preliminary stage. Many sales training courses try to make consultative selling sound as though it is a panacea to all evils. It is not a magic potion that is going to make your company profit rise in laps and bounds. There will be a difference but it will take time. A good sales training course will tell you this. It will also tell you that however hard you have worked to satisfy the customer by designing a solution that is suitable to the clients need; the client is going to have some objections to the plan. It is a part of the game. Clients may feel that the investment that they are required to make is not commensurate with the solution that they will be getting. They might have some preconceived notions about certain type of products. They might be hesitant about committing to a program. How can you deal with them? The best way to deal with this is to restate them. This will make the clients explain why they have the objections. Once the objections are clear you can address them. Sometimes, as the client explains his/her objection he/she might realize that the objections are not valid ones and they might just withdraw them. The most important part is the actual implementation of a solution. This is the time when the customer starts getting doubts as he/she starts getting unsolicited advice from well wishers. So, it is imperative to ensure that you are to see to it that the process doesn’t get derailed. If you get a chance to attend a sales training course or sales coaching course that offers consultative selling, don’t hesitate, just go ahead and make maximum use of it. Remember to make hay while the sun shines.

Sean McPheat provides <a href="http://www.mtdsalestraining.com/sales_coaching.html" target="_blank">sales coaching</a>, <a href="http://www.mtdsalestraining.com/inhouse.htm" target="_blank">sales training courses</a> and sales consulting to a number of businesses around the globe. He is the owner of MTD Sales Training and designs and delivers <a href="http://www.mtdsalestraining.com" target="_blank">sales training</a>, programmes and consultancy assignments across the UK, Europe, US .
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